Terms and Conditions

Booking Confirmation:

To ensure a smooth and secure travel experience, all bookings with Beast of Nepal Trek must be confirmed in writing. Once we receive your deposit or full payment (as applicable), we will issue a formal confirmation email outlining your itinerary, services, and Service voucher.

Please note: No reservation is considered final until written confirmation has been provided by our team.

Ready to book your trek or tour: Contact us today for expert travel advice and to reserve your spot in advance. Early booking ensures better planning, guaranteed departures, and peace of mind.

Last-Minute Booking Policy

Planning a trek on short notice? We’ve got you covered! At Best of Nepal Trek, we accept last-minute bookings up to 5 days before the trip departure date, subject to availability.

However, please note the following important conditions:

  • Full Payment Required: To confirm your spot on a last-minute trek, 100% payment must be made at the time of booking.
  • Non-Refundable Policy: Last-minute payments are strictly non-refundable, regardless of cancellation reason.
  • Booking Confirmation: We will only issue an official booking confirmation after full payment is received.

We recommend contacting us as early as possible to ensure proper arrangements and permit processing, especially during peak trekking seasons.

For urgent inquiries or to check availability, feel free to contact our team directly via phone, WhatsApp, or email.

Payment Methods:

Clients have the option to pay via any of the following methods:

  • Through Bank Transfer
  • Using QR Code

Cancellation Policy

Our cancellation policy and related fees are expressed as a percentage of the total booking price based on the booking’s first day of service.

The following cancellation policy and related fees are expressed as a percentage of the total booking price.

  • 100% refund of the total booking price if the cancellation is received more than 30 days prior to the first day of service.
  • 50% refund of the total booking price if the cancellation is received between 15 and 29 days prior to the first day of service.
  • No refund of the total booking price if the cancellation is received less than 15 days prior to the first day of service.

Cutting Your Trip Short – Important Information for Trekkers

At Best of Nepal Trek, we understand that unexpected situations may arise during your trek. However, if you choose to end your trip earlier than scheduled—for personal, medical, or any other reason—please be aware of the following:

No Refund for Unused Services: Once your trek has started, we are unable to offer refunds for any unused services. This includes accommodation, meals, guide or porter services, transportation, or any other pre-arranged inclusions.

Voluntary Early Departure: If your decision to leave is voluntary and there are no valid complaints about the quality or delivery of our services, we are not responsible for any reimbursements or the cost of changes to your travel plans.

Additional Expenses: Any extra costs incurred due to early return—such as hotel stays, transportation, or rescheduling flights—will be your responsibility.

We strongly advise all trekkers to secure comprehensive travel insurance that covers trip interruption or curtailment. In the event of an early return, any financial recovery must be handled directly through your insurance provider.

For a smooth and stress-free trekking experience, we recommend discussing your travel insurance coverage with your provider before your trip begins.

Hotel Check-in and Check-out Timings

For all hotel accommodations arranged through [Your Company Name], please note the following standard policies:

Check-in Time: 2:00 PM (14:00)

Check-out Time: 12:00 PM (noon)

Early check-in and late check-out are subject to hotel availability and cannot be guaranteed under any circumstances. If you plan to arrive in the early morning and want immediate room access, we recommend booking the room for the previous night in advance to avoid inconvenience.

Please inform us in advance if you require assistance with early check-in, late check-out, or additional night bookings so we can coordinate with the hotel on your behalf.

Incomplete Trip Policy

At Best of Nepal Trek, we are committed to providing safe and well-organized trekking and travel experiences. However, please be aware of the following terms regarding incomplete trips:

If a client is unable to complete the trip for any reason—including but not limited to personal illness, injury, early return, or voluntary withdrawal—no refunds will be provided for unused services such as meals, accommodation, transportation, or guide/porter support.

Furthermore, if a client engages in unlawful or inappropriate behavior during the trip and is required to leave the destination or country by authorities or by decision of the tour leader, we are not liable for any refund or compensation.

We strongly recommend that all clients purchase comprehensive travel insurance that covers trip cancellation, interruption, and emergency evacuation.

Health and Fitness for Trekking in Nepal

Trekking in Nepal offers a life-changing adventure through rugged trails, high altitudes, and breathtaking Himalayan scenery. To fully enjoy and complete your trek safely, maintaining good health and physical fitness is essential.

Physical Preparation: Most treks in Nepal involve walking 5–7 hours a day over varied terrain, often at high elevations. To prepare, we recommend:

  • Regular cardiovascular exercise (hiking, jogging, cycling)
  • Strength training for legs, core, and back
  • Practice hikes with a backpack to simulate trekking conditions

Altitude Awareness: As many treks involve high-altitude passes, it’s important to understand the risks of altitude sickness. Choose an itinerary that includes gradual ascents and acclimatization days, and listen to your body.

Health Essentials

  • Stay well-hydrated and eat balanced meals during the trek
  • Carry a basic medical kit and any prescribed medication
  • Avoid alcohol and smoking at altitude

Medical Conditions: If you have any pre-existing medical conditions, consult your doctor before planning a trek. Let us know in advance so we can tailor the trip accordingly.

Being fit doesn’t mean being an athlete—it means being prepared. With the right training and mindset, your Nepal trekking experience will be safer, more enjoyable, and truly unforgettable.

Travel Insurance for Trekking in Nepal

When traveling with us, travel insurance is mandatory for all clients. This is not just a safety precaution—it’s a crucial requirement for trekking in the Himalayas, where altitude, terrain, and weather can present unexpected challenges.

What Your Insurance Should Cover:

Your travel insurance policy must include:

  • Emergency medical and evacuation coverage (up to 5,000 meters or higher, depending on your trek)
  • Trip cancellation and interruption protection
  • Lost, stolen, or damaged baggage
  • Flight delays and missed connections
  • Coverage for adventure activities like trekking

Proof of Insurance: You’ll be required to provide proof of a valid insurance policy before your trip begins. We highly recommend purchasing your policy as soon as your booking is confirmed, to ensure you’re covered for any pre-departure issues as well.

Your safety is our priority. Travel insurance offers peace of mind, ensuring you’re protected in case of unforeseen events on your adventure.

Domestic flight delay or Cancellation

Flight delays or cancellations are common occurrences in Nepal’s mountainous areas due to unpredictable weather, limited visibility, and challenging terrain. Destinations such as Lukla, Jomsom, and Simikot are particularly prone to weather disruptions, even during peak trekking seasons.

To minimize stress and travel complications:

  • Always allow extra buffer days in your itinerary.
  • Stay updated through your trekking agency or airline.
  • Consider helicopter alternatives in urgent cases (available at an extra cost).
  • Ensure you have comprehensive travel insurance that covers flight delays and cancellations.

While these delays can be frustrating, they are often necessary to ensure passenger safety in high-altitude regions.

Flight Delays, Cancellations & Trip Changes

Flight delays or cancellations are common in Nepal’s mountainous regions due to unpredictable weather, limited visibility, and difficult terrain. Airports like Lukla, Jomsom and Simikot are particularly vulnerable—even during peak trekking seasons.

Be Prepared for Delays- To avoid disruptions:

  • Allow 1–2 extra buffer days in your travel plan
  • Stay flexible and keep your schedule open
  • Consider helicopter alternatives (available at extra cost)
  • Purchase travel insurance that covers delays and cancellations

Changes to Your Trip

If your trip needs to be canceled or altered due to unforeseen events—such as natural disasters, flight disruptions, or political unrest—we will do our best to arrange an alternative trip of equal value. Your safety and satisfaction remain our top priority.

We are committed to keeping you informed and supported, even when plans change unexpectedly.

Traveling with Children

We welcome families who wish to explore the beauty of Nepal together. However, it is the client’s responsibility to determine whether their child is physically and emotionally suited for the chosen activity or trekking experience.

Certain treks involve challenging terrain, high altitudes, and extended travel, which may not be appropriate for younger children. We recommend consulting with your pediatrician and discussing the trek with our team to ensure it’s the right fit for your family.